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Business Processes
Code: 129977
ECTS: 4.0
Lecturers in charge: prof. dr. sc. Neven Vrček
doc. dr. sc. Igor Pihir
Take exam: Studomat
English level:

1,0,0

All teaching activities will be held in Croatian. However, foreign students in mixed groups will have the opportunity to attend additional office hours with the lecturer and teaching assistants in English to help master the course materials. Additionally, the lecturer will refer foreign students to the corresponding literature in English, as well as give them the possibility of taking the associated exams in English.
Load:

1. komponenta

Lecture typeTotal
* Load is given in academic hour (1 academic hour = 45 minutes)
Description:
Contemporary ICT is used for the construction of information systems that support the core business processes of an organization. Business processes are therefore the focus of business professionals, practitioners and scholars who are engaged in the development of information systems. Projects that have a purpose of operational excellence and improvement include the support of modern ICT, a wide range of managerial activities and the scientific methods gathered in popular approaches of business process improvement (BPI), Business Process reengineering (BPR) or business process modeling (BPM). A common feature of all these approaches is the technique and paradigms of business process modeling and evaluating the effects of improvement, before accessing their implementation. During this course students will learn how to model business processes in the organization, thereby anticipating the potential of modern ICT, and how to apply methods of BPR and BPM to achieve business excellence. Theoretical knowledge will be applied to several case studies and practical skills students will complement the use of modern tools for computer aided modeling of business processes. Knowledge gained in this course will enable graduates to work as business analysts, managers, planners of strategic development in organizations, development experts for planning and implementation of contemporary ICT and consultants for business excellence, the development of the IS and modern forms of business.
Literature:
  1. Materijali dostupni na sustavu za e-učenje
  2. White, S.A.; Miers, D. BPMN modeling and reference guide: understanding and using BPMN. Future Strategies, Lighthouse, 2008.
  3. Fundamentals of Business Process Management; Dumas, M., La Rosa, M., Mendling, J., Reijers, H.; Springer; 2013
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